The Student Accounts office provides assistance to students, parents, and/or guardians with regard to settling your Emmanuel College account. If you have questions about your bill, your balance, payment plan options, or financial aid refunds, please feel free to reach out to us. We are happy to help!

Hours of Service

Monday – Friday
8:00 AM – 5:00 PM EST

(Closed Tuesdays 11:00 AM – 12:30 PM for Chapel Service.)


Frequently asked questions

Students can view their account balance online at Simply login to the CRIS campus network and navigate to the account tab to view a bill.

All student accounts must be paid in full by July 15 for the Fall semester and December 15 for Spring semester. Summer semester balances should be paid by June 15.

Payments can be made online at or mailed to:
Emmanuel College
PO Box 129
Franklin Springs, GA 30639

Emmanuel does offer an interest-free payment plan. Click the image below for more information.

Payment Plan Link

When the total financial aid received is greater than the direct expenses charged to you by Emmanuel, the excess account balances are refunded to the student or parent depending on what generates the overage. Refunds typically become available about a month after classes start.

Refunds are processed through RefundSelect from ECSI. At the beginning of each semester, all new students will receive a welcome e-mail from ECSI with instructions on how to choose your preferred method of delivery: Direct Deposit, a Discover Cashback Checking, or a paper check. You may login to your RefundSelect account any time to update your chosen delivery method, mailing address, or banking information.

RefundSelect FA

Financial Disclosure

ECSI Contract

Book vouchers are available for use in the Emmanuel College ecampus bookstore only. A voucher exists if a student’s total aid exceeds total charges. If an account credit exists, that credit can then be used to purchase books in the online store. The book purchase will simply reduce account credit available to the student for refund.

For more detailed information, please visit this page.

For questions regarding students payments or refunds, please contact Rebecca Bruce at (706) 245-2807.